Shipping policy
Welcome to Pureleather Hub! We are dedicated to delivering your high-quality leather products safely and promptly. Below are the details of our shipping policy:
1. Order Processing Time
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All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email.
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You will receive a notification email with tracking details once your order has shipped.
2. Shipping Rates & Delivery Estimates
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Standard Shipping: Estimated delivery time is 3 to 7 business days.
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Express Shipping: Estimated delivery time is 1 to 3 business days (if applicable).
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Shipping charges for your order will be calculated and displayed at checkout.
3. International Shipping
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We offer international shipping to select countries.
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Delivery times for international orders vary by location, typically taking 7 to 14 business days.
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Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Pureleather Hub is not responsible for these charges; they are the responsibility of the customer.
4. Order Tracking
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When your order has shipped, you will receive an email notification from us containing a tracking number you can use to check its status.
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Please allow 24 to 48 hours for the tracking information to become active.
5. Shipping to P.O. Boxes
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Please note that some carrier services have limitations on delivering to P.O. Boxes. If you provide a P.O. Box address, delivery may take slightly longer.
6. Lost, Damaged, or Stolen Packages
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If you receive your order damaged, please contact us immediately with photos of the damaged items and packaging.
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If your tracking information states that your package was delivered but you have not received it, please check with neighbors or contact the shipping carrier before reaching out to us.
7. Contact Us
If you have any questions about your shipment, feel free to contact us at:
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Email: pureleatherhub.store@gmail.com